Creative Smarts Inc. ("CSI") is an entity that provides services (materials, events, online games, contests, and apps)(collectively the "Online Services") devoted to teachers, students and their parents (references to "parents" also means "legal guardians"). Websites under the CSI name and privacy policy include https://gregtangmath.com, https://creativesmartsinc.com, https://store.gregtangmath.com, as well as apps by "Big Hatch" on the app store. We have developed this Privacy Policy in order for you to understand how we collect, use, communicate, disclose, and make use of personal information that you provide to us on the CSI website (the "Site"). By using the Site you are consenting to our use of the information you provide as described in this Privacy Policy. This Privacy Policy applies to the Online Services, and does not apply to other CSI products or services. The Online Services are directed to, and intended for, residents of the United States. We are committed to respecting and protecting the privacy of users of this Website, including complying with the Children's Online Privacy Protection Act of 1998 (“COPPA”) when applicable, as discussed in more detail below.
Children's Privacy
CSI does not condition a child’s participation in any Online Service on the disclosure of more information than is reasonably necessary to participate in the activity.
Neither CSI nor the service providers who provide support for the internal operations of the Online Services collect personal contact information (e.g., full name, email address, home address, or phone number) or any geolocation information from children under the age of 13. CSI and its service providers may collect information that is reasonably necessary to support the internal operations of the Online Services (see section below on “Cookies and Other Technologies”). In the event that we have knowledge that a child under the age of 13 has submitted any personal information to us via the Online Services, we may use the email address provided by the child for the sole purpose of responding to the child’s question or carrying out his or her request on a one-time-only basis. We will not use the email address provided by the child for any other purpose, and we will delete it from our records once the question has been answered or the request has been fulfilled. If we become aware that we have unknowingly collected personal contact information other than an email address from a child under the age of 13, we will delete the information immediately. Features on the Online Services that are open to non-registered users, such as games, worksheets, math challenge game boards, or certain materials that can be submitted to CSI, collect only non-personal information, such as a first name, grade level, school, hometown, and home state.
In the event that you believe we have inadvertently collected personal information from your child, you can review such personal information collected from your child through the Online Services, have such information deleted, and refuse to allow further collection or use of such information. Parents can agree to the collection of personal information from their child and the use of such information without agreeing to the disclosure of such information to third parties. Parents generally have a right to opt out of having personal information collected from their child disclosed to third parties. In the event that you believe we have collected personal information from your child, please contact us at the email address provided below and a CSI representative will guide you through the necessary procedures.
The Information We Collect
Registration is required in order to purchase materials from our store. As part of the registration process, you will be asked to create login credentials by providing your email address, user name, and a password. If a payment is necessary, you will be asked to provide credit card or billing information. Registration is also required to be eligible for price drawings in our math challenges. If you have submitted your child’s first name, grade, hometown, school, and home state as part of a math challenge registration, the information collected will be used to conduct the contest or sweepstakes, to notify the winner, your child’s first name, grade, hometown, school, and home state may be announced on our website. The child’s information that you provide on the registration page will not be shared with third parties for any other purpose.
We may collect certain non-personally identifiable information when you visit the Site, such as the type of browser and operating system you are using, the IP address you are using to connect to the Site, and the name of your Internet service provider. This type of information helps us ensure consistent delivery of the Site and improve our services.
If you purchase a subscription on the Site, we may collect and store billing and credit card information. This information will only be shared as needed with third parties who facilitate your purchase, such as by fulfilling orders and processing credit card payments.
Cookies and Other Technology
Like most websites, we may use "cookies" to store information during your use of our Site. Cookies are small pieces of code that are stored in a designated file on your computer. They do not provide us with any personally identifiable information and cannot be used to run programs or deliver viruses to your computer.
We use cookies as a convenient feature to save you time, and to help us both understand how our Site is used and improve the Site. For example, we may use cookies to personalize your experience at our web pages or recall your specific information on subsequent visits (for example, to recognize you by name when you return to the Site). If you would prefer not to receive any cookies, most browsers can be set to refuse cookies or to alert you when one is being sent. It is possible, however, that some portions of this Site may not function properly if the cookies are disabled.
Updating or Removing Your Personal Information
You may update or remove from our database any information you provide us at any time by accessing your account settings. However, removing some types of information, such as your email address, may require cancelling your subscription. Please contact us if you would like to take this step.
How We Use Your Personal Information
We will use the personal information you provide in connection with your use of the Site. We may also use it, and information about your usage and demographics (in a way that is not personally identifiable) to improve our service and add new features. If we need to contact you, we may do so using your email address.
CSI may contact you via e-mail regarding your participation in user surveys, asking for feedback on the CSI Services or prospective products and services. This information will be used to improve the CSI Services and better understand our users, and any information we obtain in such surveys will not be shared with third parties, except in aggregate form.
Please be aware that personal information—such as your name or email address—that you voluntarily disclose on services such as blogs, bulletin or message boards, or in chat areas that are accessible to other users could be collected and disclosed by others. CSI cannot take any responsibility for such collection or disclosure.
How We Share Your Personal Information
CSI will not sell to or share with any other party the information you provide to us except (a) if it is for the purpose(s) you provided it; (b) with your consent; (c) as may be required by law or as we think necessary to protect our company or others from injury; or (d) with vendors who provide services to us, such as hosting, operation, and maintenance services, tech support, database managers, and credit card processors.
Links to Other Sites
This Privacy Policy applies only to our Site. Our Site may provide links to—or embed media from—other websites that are not under our control. These other sites do not follow our privacy policies and procedures, and may place their own cookies on your computer. You should review the privacy policies on those sites to understand how they will protect any personal information you provide.
Security of the Information You Provide
We believe we have taken reasonable steps to protect the information you provide us from loss or theft, unauthorized access, disclosure, copying, use, or modification.
International Users
If you are visiting our Site from a location outside of the United States, your connection will be through and to servers located in the United States and all information you provide will be processed and securely maintained in our web servers and internal systems located within the United States. By using this Site, you authorize the export of personal information to the USA and its storage and use as specified above when you provide such information to us. This policy and our legal obligations are subject to the laws of the Commonwealth of Massachusetts and the USA, regardless of the location of any user. Any claims or complaints must be filed in the USA in the Commonwealth of Massachusetts.
Changes to this Policy
This Privacy Policy is effective as of October 20, 2016. Since our policy may change periodically, without notice, please check back here from time to time to review our current Privacy Policy. Your use of the Site after the posting of any changes to this Privacy Policy means you accept such changes.
How to Contact Us
If you have any questions or concerns about this Privacy Policy, you may email us at support@gregtangmath.com.
TJ Worcester
P.O. Box 185
Hesston, KS 67062
620-869-1799